The File Manager
The File Manager is built into the Game Panel and is the fastest way to make quick changes:- Browse your entire server directory structure
- Edit configuration files directly in the browser with syntax highlighting
- Upload files by drag-and-drop
- Download individual files or folders
- Extract uploaded
.ziparchives server-side - Rename, move, copy, and delete files and folders
SFTP Access
For large or frequent transfers, use SFTP with a desktop client such as FileZilla or WinSCP:Find your SFTP details
In the Game Panel, open your server’s Settings page. You’ll find the SFTP address (host and port) and your SFTP username there.
Connect with your client
Enter the host, port, and username into your SFTP client. The password is your panel account password. Make sure the protocol is set to SFTP, not FTP.
SFTP uses your panel login credentials — if you change your panel password, your SFTP password changes with it. Sub-users with file permissions get their own SFTP credentials.
Common Tasks
Uploading a world or map
Uploading a world or map
Zip the world/map folder on your computer, upload the archive via the File Manager, then use Extract and move the contents to the correct directory for your game. Stop the server before replacing world files.
Editing configuration files
Editing configuration files
Click any text-based file (
.cfg, .ini, .json, .yml, .txt) in the File Manager to open the editor. Save, then restart the server to apply. For most games, edit configs while the server is stopped so your changes aren’t overwritten on shutdown.Installing mods or plugins
Installing mods or plugins
Upload mod/plugin files into the game’s designated folder (for example
plugins/ for Paper Minecraft servers or oxide/plugins/ for Rust). Each game guide in these docs covers the exact locations.Freeing up disk space
Freeing up disk space
Old logs, crash dumps, and leftover backups inside the server directory eat disk space. Check your game’s log folder and clean it periodically — or automate cleanup with a Schedule.
Troubleshooting
| Problem | Fix |
|---|---|
| SFTP connection refused | Double-check host/port from the Settings page and that protocol is SFTP |
| Login failed | Username must be the full SFTP username shown in the panel; password is your panel password |
| Upload extremely slow | Zip files first and extract server-side; single large files transfer much faster than many small ones |
| Changes reverted after restart | Some games write configs on shutdown — stop the server before editing |
| Permission denied on a file | Restart the server and try again, or contact support |
Running out of disk space?
Upgrade to a bigger plan with more NVMe storage — your files stay exactly where they are.

